Work from Home Latest Update Job in 2024 | Customer Service Representative Job | Apply Now at Medicalcertificate.in
Work from Home Latest Update Job in 2024 : Medicalcertificate.in is looking for proactive and Customer Service Representative to become a part of our team as a Customer Service Representative. If you have recently graduated or have less than 2 years of experience, this full-time remote job opportunity is ideal for you. Read below details like qualification, roles and responsibilities and more.
Work from Home Latest Update Job in 2024 Overview :
Name of the Company / Organization | Medicalcertificate.in |
Job Designation | Customer Service Representative |
Location | Work from Home (Permanent Remote) |
Employment Type | Full-time, Permanent Remote |
Salary | ₹2,40,000/year |
Experience | 0-2 years of experience |
Qualification | Any Graduates or Bachelor’s |
Working Days | 5 Days per week |
Roles and Responsibilities of Work from Home Latest Update Job in 2024 :
Customer Interaction | Act as a Customer Buddy and guide customers through their journey in the system. Handle inbound and outbound calls, emails, and chats. |
Product Knowledge | Provide detailed product information, pricing, and resolve customer concerns. |
Upselling | Upsell products and services that meet customer needs and collaborate with the sales team for cross-selling opportunities. |
CRM Management | Work on the CRM to process customer cases and ensure seamless coordination with internal teams, including doctors. |
Feedback & Reporting | Collect and report customer feedback to improve service delivery and meet upsell targets. |
Follow-Up | Regularly follow up with leads and prospects via calls or emails to ensure repeat business. |
Training | Participate in ongoing training to enhance sales techniques and product knowledge. |
Qualifications & Skills for Work from Home Latest Update Job in 2024 :
- Educational Requirements: Any degree (Recent graduates are welcome).
- Experience: 0-2 years in a similar customer service role.
- Skills:
- Excellent verbal and written communication.
- Proficient in CRM tools and basic knowledge of Microsoft Office.
- Strong sales and upselling skills.
- Ability to multitask and coordinate with multiple departments.
- Problem-solving and analytical skills.
- Work from Home Latest Update Job in 2024.
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Key Dates:
Event | Dates |
Job Live Date | September 10, 2024 |
Application Deadline | September 17, 2024 |
Offline Round Start | September 10, 2024, 07:27 PM IST |
Offline Round End | September 17, 2024, 07:27 PM IST |
How to Apply for Work from Home Latest Update Job in 2024 :
- Click the below link.
- Create an account and submit your application.
- Provide all required documents and profess are uploaded like Resume, ID Proof, etc.
- Verify all details before submitting of your application.
- Submit your application.
Frequently Asked Questions (FAQs):
- What is the mode of work?
The position is permanently remote, so you can work from home. - What experience is required for this role?
Recent graduates or candidates with up to 2 years of experience can apply. - What is the salary for this position?
The salary is ₹2,40,000 per annum. - What are the working hours?
This is a full-time position with a 5-day work week. - What are the job responsibilities?
Responsibilities include customer interaction, upselling, CRM management, and collaboration with internal teams. - Is there any application fee?
No, Medicalcertificate.in or its partners do not charge any application fees. - What is the recruitment process?
The recruitment process includes an offline round, starting from September 10, 2024. - Are there any training opportunities?
Yes, ongoing training will be provided to enhance your sales and communication skills. - How will I be coordinating with the team?
You will collaborate with different departments and coordinate cases via CRM and other communication tools. - What are the upselling targets?
You will have set upsell targets, which are achievable with the help of training and guidance from the sales team.