Work from Home Latest Update Job in 2024 | Customer Service Representative Job | Apply Now at Medicalcertificate.in

Work from Home Latest Update Job in 2024

Work from Home Latest Update Job in 2024 | Customer Service Representative Job | Apply Now at Medicalcertificate.in

Work from Home Latest Update Job in 2024 : Medicalcertificate.in is looking for proactive and Customer Service Representative to become a part of our team as a Customer Service Representative. If you have recently graduated or have less than 2 years of experience, this full-time remote job opportunity is ideal for you.  Read below details like qualification, roles and responsibilities and more.

Work from Home Latest Update Job in 2024 Overview :

Name of the Company / OrganizationMedicalcertificate.in

Job DesignationCustomer Service Representative
LocationWork from Home (Permanent Remote)
Employment TypeFull-time, Permanent Remote
Salary₹2,40,000/year
Experience0-2 years of experience  
Qualification  Any Graduates or Bachelor’s
Working Days5 Days per week
Work from Home Latest Update Job in 2024 | Customer Service Representative Job | Apply Now at Medicalcertificate.in
Work from Home Latest Update Job in 2024

Roles and Responsibilities of Work from Home Latest Update Job in 2024 :

Customer InteractionAct as a Customer Buddy and guide customers through their journey in the system. Handle inbound and outbound calls, emails, and chats.
Product KnowledgeProvide detailed product information, pricing, and resolve customer concerns.
UpsellingUpsell products and services that meet customer needs and collaborate with the sales team for cross-selling opportunities.
CRM ManagementWork on the CRM to process customer cases and ensure seamless coordination with internal teams, including doctors.
Feedback & ReportingCollect and report customer feedback to improve service delivery and meet upsell targets.
Follow-UpRegularly follow up with leads and prospects via calls or emails to ensure repeat business.
TrainingParticipate in ongoing training to enhance sales techniques and product knowledge.

Qualifications & Skills for Work from Home Latest Update Job in 2024 :

  • Educational Requirements: Any degree (Recent graduates are welcome).
  • Experience: 0-2 years in a similar customer service role.
  • Skills:
    • Excellent verbal and written communication.
    • Proficient in CRM tools and basic knowledge of Microsoft Office.
    • Strong sales and upselling skills.
    • Ability to multitask and coordinate with multiple departments.
    • Problem-solving and analytical skills.
    • Work from Home Latest Update Job in 2024.

Also Read more Jobs

Financial News Editor Jobs 2024 Update

Work from Home Opportunity in Turing

Micron Recruitment 2024 | Freshers Wanted for Associate Engineer Role 

Key Dates:

EventDates
Job Live DateSeptember 10, 2024
Application DeadlineSeptember 17, 2024
Offline Round StartSeptember 10, 2024, 07:27 PM IST
Offline Round EndSeptember 17, 2024, 07:27 PM IST

How to Apply for Work from Home Latest Update Job in 2024 :

  • Click the below link.
  • Create an account and submit your application.
  • Provide all required documents and profess are uploaded like Resume, ID Proof, etc.
  • Verify all details before submitting of your application.
  • Submit your application.

Apply Now

The title of the page

Frequently Asked Questions (FAQs):

  1. What is the mode of work?
    The position is permanently remote, so you can work from home.
  2. What experience is required for this role?
    Recent graduates or candidates with up to 2 years of experience can apply.
  3. What is the salary for this position?
    The salary is ₹2,40,000 per annum.
  4. What are the working hours?
    This is a full-time position with a 5-day work week.
  5. What are the job responsibilities?
    Responsibilities include customer interaction, upselling, CRM management, and collaboration with internal teams.
  6. Is there any application fee?
    No, Medicalcertificate.in or its partners do not charge any application fees.
  7. What is the recruitment process?
    The recruitment process includes an offline round, starting from September 10, 2024.
  8. Are there any training opportunities?
    Yes, ongoing training will be provided to enhance your sales and communication skills.
  9. How will I be coordinating with the team?
    You will collaborate with different departments and coordinate cases via CRM and other communication tools.
  10. What are the upselling targets?
    You will have set upsell targets, which are achievable with the help of training and guidance from the sales team.

Leave a Reply

Your email address will not be published. Required fields are marked *